Paw&scoop

Frequently Asked Questions

• What do you ship from？Do you Ship internationally?

  We ship from the hometown of pandas 🐼✨we ship to most countries worldwide.

• How long does shipping take?

  🇺🇸 United States: Orders typically arrive about 3-5 weeks after shipping

  
  🇨🇦 Canada: Orders typically arrive in about 4 -6 weeks
  

  
  🇦🇺 Australia: Orders typically arrive in about 4-7 weeks
  

  
  🇪🇺 Europe: Delivery time depends on the shipping method
  
  ✈️ Air shipping: 7–15 days
  
  🚢 Sea shipping: around 50 days
  

  
  🌏 Asia: Orders typically arrive in about 7 days

• Do I need to pay extra import duties?

  Most orders ship for free 🎀✨

  
  A shipping fee applies for:
  
  🌏 Asia
  
  🇵🇷 Puerto Rico
  
  🇺🇸 Alaska
  
  🇨🇭 Switzerland
  
  🇵🇱 Poland
  
  🇹🇷 Turkey

• How can I track my order?

  Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

• What payment methods do you accept?

  We accept all major credit cards, PayPal, and other secure payment methods at checkout.